GXO Logistics, Inc. launched GXO IQ, what is said to be the first AI-powered intelligent platform built for the logistics industry by logistics experts.
“Today marks a milestone for GXO and a pivotal moment for the industry as we launch GXO IQ, the first-ever AI-powered, cloud native operating system developed specifically for logistics,” says Nizar Trigui, chief technology officer of GXO. “There are few environments more dynamic or complex than a modern warehouse. Thousands of micro decisions are made every day in every site. As throughput increases, experts need a system that thinks with them to effectively anticipate, manage and orchestrate operations intelligently. That’s exactly why GXO IQ was built - to be the logistics operating system of the future.”
Key takeaways:
· GXO IQ will deploy AI capabilities that orchestrate more productive, more dynamic logistics operations.
· GXO IQ leverages a suite of proprietary AI algorithms that intelligently orchestrate millions of complex, multi-step actions across inventory distribution and movement, order picking and packing, shipping, and staffing.
· GXO IQ was designed by logistics experts who maintain 20 years’ of operational expertise and leverages a best-in-class technology stack.
● The AI algorithms are continuously running in the background, predicting demand shifts, anticipating inventory risks, proactively initiating inventory movement, and identifying the ideal pick, pack, and ship process of each order - all in real-time.
● The execution layer is comprised of a full suite of logistics management capabilities with marketplace integration and value-added micro-services, including order management, warehousing, returns, and transportation. Services are fully integrated into a cohesive end-to-end solution that can be customized to meet the evolving needs of each individual customer using the platform.
● A unique, persona-based interface with a native, interactive AI agent called GIL provides a single view to see what’s important and help manage the entire process, from real-time order fulfilment status to exceptions management to inventory risk alerts. GIL offers interactive insights that identify opportunities, answers questions and translates complexities into executable recommendations.
