
Gurobi Optimization, LLC launched Gurobot, a new AI-powered expert agent integrated directly into the Gurobi User Portal.
Gurobot is the first customer-facing application within the broader Gurobi Intelligence framework, which aims to make optimization more accessible, interactive, and innovative through trusted, explainable AI.
“Our mission is to make mathematical optimization as accessible and impactful as possible,” says Duke Perrucci, CEO of Gurobi Optimization. “Gurobot brings a new level of immediacy, clarity, and control to the user experience. It's more than a support tool—it's an extension of our commitment to innovation and customer success.”
Key takeaways:
· Gurobot can answer technical questions, suggest modeling improvements, and help address common errors in real time.
· It also generates source-backed responses using Gurobi’s documentation and integrates with Gurobi’s support system to escalate complex issues seamlessly, offering an enhanced experience and faster time-to-resolution for both commercial and academic users.