At a time when consumers can easily track their orders on Amazon online or keep watch of their home remotely, the digital information flowing through local seaports about billions of dollars worth of goods is outdated and too slow, experts say.
Shipping companies have different ways they report arrival of cargo. And trying to track a shipment can be confusing even for those who have done it for years.
“We need to continue to up our game,” said Secretary of Commerce Penny Pritzker, who at the University of Southern California signed an agreement with the school’s Marshall Center for Global Supply Chain Management to help find a fix. “We are not at the kind of world-class level that we need to be at.”
As competition grows around the world, she said, the United States has to make itself an attractive location for export production and importing.
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