Parts is Parts

MG Rover selects Enigma's 3C Platform for Caterpillar logistics product support contract

Burlington, MA  January 28, 2002  Enigma Inc., a provider of content-driven e-business for the support chain, today announced that its 3C Platform has been chosen by MG Rover Group as part of an integrated global parts service operated by Caterpillar Logistics in support of MG Rover's worldwide dealer network.

Enigma's eXtensible Markup Language (XML)-based 3C Platform will provide dealers with electronic access to a parts catalog that has 60,000 part numbers and over 7,500 illustrations for the entire current MG Rover range in seven languages. Dealers will be able to use search, visual navigation and cross-referencing to carry out servicing and maintenance operations.

The aftermarket partnership between MG Rover and Caterpillar Logistics was announced in October 2000 and will go live in March 2002. Commenting on the agreement, Don Lindsay of Group Aftersales, MG Rover Group, said, "Full development of our parts business is a major element in our company's business strategy. With a turnover in excess of 200 million [pounds] per annum (US$281 million), parts represent a key additional revenue stream which we intend to develop fully."

Craig Cooper of Caterpillar Logistics said, "In providing the management of a fully integrated parts service, Caterpillar Logistics is working to enhance MG Rover's aftersales presence to its millions of customers worldwide. Enigma's experience in the aftermarket made them a natural partner in this project."

Enigma's President, Tom Thimot, added, "We are delighted to be expanding our relationship with the Caterpillar Group and the automotive sector. Enigma applications are already in use with Perkins Engines [a Caterpillar company] where this work has been recognized by both the DTI and the Computing Awards as an example of best practice for e-business in this sector."