Picture-perfect Efficiency

Kodak selects software to link in-house experts with project teams

Palo Alto, CA  November 12, 2002  Tacit Knowledge Systems Inc., a provider of expertise infrastructure software, announced this week that it has added Eastman Kodak Co. to its list of customers.

Kodak said it will use Tacit's KnowledgeMail software in its Commercial & Government Systems (C&GS) unit to help project teams identify and share expertise, coordinate development activities and build international networks.

According to the software provider, Tacit KnowledgeMail software automatically discovers the activity and expertise of people in an organization and connects them in real time to improve enterprise coordination and productivity. The system includes patented mechanisms that strictly protect individual privacy.

"Our goal is to accelerate the design and development process and reduce overall costs," said Kodak's Frank Koester, vice-president of technical operations and general manager, commercial remote sensing, C&GS. "The increased efficiency will help drive the success and competitiveness of our unit and our company and allow us to pass savings on to our customers."

Kodak's C&GS unit provides image information solutions to government and commercial customers in such areas as aerial imaging, digital imaging systems for commercial imaging satellites and optical systems for land-based and space-based telescopes. With sales last year of $13.2 billion, Kodak is a leading player in the $385-billion infoimaging industry.

"Kodak has well-established design and development processes, and it uses systems for information sharing and collaboration," said Peter Spina, Tacit's National Sales Manager for Scientific Solutions. "It was important for them to add the capability to connect the right people, but just as important not to disrupt those processes and systems, add work for staff or add a steep learning curve for new software. KnowledgeMail provided those assurances and offered a fast ramp-up."