Employee Happiness Plummets in Q2

Employee happiness faced a downturn in Q2 2024, casting a shadow of gloom after a brief period of optimism, according to new statistics released by BambooHR.

“The recent eNPS data clearly indicates a troubling trend in employee sentiment, reaching a four-year low this May. This persistent decline throughout Q2 2024, with scores consistently below 36, is alarming and signals a critical need for organizational introspection and action,” says Anita Grantham, head of HR, BambooHR.

Key takeaways:

• Employees at companies with less than 75 employees rated their happiness 47% higher than those with 76-plus employees.
• North America remains the happiest for workers, while APAC has become the least happy, falling below EMEA.
• Companies with a workforce predominantly composed of newer employees (those with less than 3 years of tenure) experienced a 2% higher average happiness compared to companies with a majority of longer-tenured employees.
• The eNPS spike for employees with less than 3 years of tenure in Q1 has stabilized, with similar happiness trends continuing into Q2.
• Larger organizations saw the biggest eNPS dips in Q2.
• The restaurant and food and beverage sector experienced an expected Q2 decline.