BPO Update: Number of Contracts Remains Strong

Global BPO Index from NelsonHall reveals increasing emphasis on procurement, HR and F&A; industry-specific services seen key to future market growth


Global BPO Index from NelsonHall reveals increasing emphasis on procurement, HR and F&A; industry-specific services seen key to future market growth







Increased Emphasis on Support Functions







Back-office Functions Come to Fore







Manufacturing, Retail See Increases







Another BRIC in the Wall






Additional Articles of Interest

business process outsourcing relationships 'P' is for 'Partnership' in BPO

Five Success Factors for Procurement Business Process Outsourcing Rising to the Challenge of the Outsourced Supply Chain Supply and Demand Chain Executive




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