BPO Update: Number of Contracts Remains Strong

Global BPO Index from NelsonHall reveals increasing emphasis on procurement, HR and F&A; industry-specific services seen key to future market growth

Increased Emphasis on Support Functions

Back-office Functions Come to Fore

Manufacturing, Retail See Increases

Another BRIC in the Wall

Additional Articles of Interest

business process outsourcing relationships 'P' is for 'Partnership' in BPO

Five Success Factors for Procurement Business Process Outsourcing Rising to the Challenge of the Outsourced Supply Chain Supply and Demand Chain Executive