Technology company implements Servigistics solution to align global organization, optimize inventory investment, manage overall performance
Louisville, CO — January 31, 2005 — Technology company StorageTek has implemented a service parts management solution from Servigistics in a bid to align its global organization on a single platform, optimize its inventory investment and manage overall performance at all levels of the business.
StorageTek, a $2 billion worldwide company with headquarters in Louisville, Colo., builds a range of data storage solutions. The company, which has some 7,000 employees located in 32 countries, reported $2.2 billion in 2003 revenue.
The company has replaced its existing service parts system with the Servigistics solution. Specifically, StorageTek is utilizing the Servigistics solution to manage its global inventory of more than 80,000 service parts, support $800 million in service revenue and help ensure consistent customer service levels for 22,000 global customers located in 63 countries.
"The Servigistics solution provides StorageTek the global visibility and controls necessary to operate our global service business at optimal performance levels," said Jim Matney, StorageTek director for global service logistics. "StorageTek utilizes Servigistics to support local planning, decision-making and execution, as well as overall global management of spare parts."
"Today's business environment is increasingly a global one and StorageTek recognizes that global systems, performance optimization and management are key to maintaining a competitive advantage," said Eric Hinkle, CEO of Servigistics.
Other Servigistics customers include Agfa, Avaya, Dell and Subaru.
For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive), and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of the magazine.
More articles about Servigistics.
More articles about StorageTek.
Louisville, CO — January 31, 2005 — Technology company StorageTek has implemented a service parts management solution from Servigistics in a bid to align its global organization on a single platform, optimize its inventory investment and manage overall performance at all levels of the business.
StorageTek, a $2 billion worldwide company with headquarters in Louisville, Colo., builds a range of data storage solutions. The company, which has some 7,000 employees located in 32 countries, reported $2.2 billion in 2003 revenue.
The company has replaced its existing service parts system with the Servigistics solution. Specifically, StorageTek is utilizing the Servigistics solution to manage its global inventory of more than 80,000 service parts, support $800 million in service revenue and help ensure consistent customer service levels for 22,000 global customers located in 63 countries.
"The Servigistics solution provides StorageTek the global visibility and controls necessary to operate our global service business at optimal performance levels," said Jim Matney, StorageTek director for global service logistics. "StorageTek utilizes Servigistics to support local planning, decision-making and execution, as well as overall global management of spare parts."
"Today's business environment is increasingly a global one and StorageTek recognizes that global systems, performance optimization and management are key to maintaining a competitive advantage," said Eric Hinkle, CEO of Servigistics.
Other Servigistics customers include Agfa, Avaya, Dell and Subaru.
For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive), and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of the magazine.
More articles about Servigistics.
More articles about StorageTek.
