Key Trends Seen in CRM Mergers and Acquisitions

Yankee sees M&A activity centered on product-line expansion, outsourcing consolidation and hosting


Yankee sees M&A activity centered on product-line expansion, outsourcing consolidation and hosting





Trend 1: Product Line Expansion



Trend 2: Knowledge Management Companies Acquiring Assisted Channel Technology



Trend 3: Outsourcing Consolidation



Trend 4: Hosting



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