Outsourcing Market Holds Steady from Renewals amid Concerns over Weak Economy
Everest Group's Q3 report shows revenues increased across offshore-centric suppliers, while traditional global suppliers saw a marginal decline during the quarter
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- North America continued to account for about one-third of total transactions; North America and the United Kingdom contributed toward about one-half of all deals. Notable activity was reported from select geographies, including Spain, Germany and India.
- The banking, financial services and insurance (BFSI) and manufacturing, distribution, retail (MDR) verticals continued to dominate transaction signings, with some high-value contracts also reported in the public sector.
- In addition to the five ITO mega deals, 60 large deals with contract values exceeding $50 million also were recorded during the quarter.
Healthy Captive Market
Eric Simonson
Profile of the Report
