As COVID-19 continues to impact businesses globally, India, Taiwan, and the United States have all added capacity to accommodate production slowdowns in China. Fictiv and its manufacturing partners that comprise the Fictiv Global Manufacturing Ecosystem have seamlessly shifted work to these three alternative geographies over the past few weeks to ensure on-time project completion.
“The unfortunate ongoing spread of COVID-19 has left both a human and economic toll in its wake,” said Fictiv CEO Dave Evans. “Our hearts remain with our teams and the millions of people affected by this disease, and we hope for a swift end to its spread. At the same time, our cloud-based ecosystem has moved swiftly to help customers avoid economic hardships brought on by the stoppages in China by automatically finding alternative capacities in other regions.”
Since the outbreak of the virus, Fictiv has noted the following key metrics relevant to its clients that rely on Chinese manufacturers:
- Overseas operations were brought back online four days after the outbreak by shifting capacity to Taiwan and India initially;
- Fictiv’s US operations remained online through the China outbreak, preventing any disruptions to customers’ schedules;
- Asian manufacturing network capacity was expanded by 20% in the last two weeks to accommodate increased demand from projects previously manufactured in China;
- Within two weeks, 15% of Fictiv’s overseas manufacturing orders were shifted to vetted partners in India and Taiwan;
- There were no negative changes to project lead time or cost in shifting this capacity, and Fictiv has experienced zero OTIF (on-time/in-full) issues since opening those new facilities.
Through its Global Manufacturing Ecosystem, Fictiv was able to automatically source available capacity from its network of global manufacturing partners, matching it to projects by type, quality, size, and deadline. The result is a self-driving supply chain that is completely digitized and relies on artificial intelligence to forecast disruptions and shift production sources automatically while maintaining quality, time, and cost standards.
Fictiv has on-the-ground supplier quality engineers (SQE) in all its manufacturing locations to support these quality standards, and continues to perform rigorous factory audits, part test inspections, and quality control protocol training.
“The ability to swiftly shift production to these top markets shows the advantages of a modern digital manufacturing ecosystem and the deployment of a self-driving supply chain to avoid delays or added costs,” continued Evans. “Fictiv has performed exactly as intended, proving our design principle on a global scale.”