Australian Retailer Adds Descartes to Support Online Retail Growth

Woolworths using Descartes Route Planner and Bestrane Cloud-Enabled Home Delivery Solution

Waterloo, Ontario—July 22, 2013—Descartes Systems Group announced that Woolworths, Australia's largest retailer, has deployed Descartes Route Planner and cloud-based Descartes Mobile with The Bestrane Group, a Descartes 'United by Design' partner in Australia, to support increased growth of its online grocery business.

"The Woolworths online grocery business has grown at a significant pace and this trend continues to accelerate," said Roger Steele, Head of Online Operations at Woolworths Supermarket. "The Descartes/Bestrane solution helps us address complex delivery requirements that contribute to customer satisfaction and an enhanced online ordering experience. It meets our needs today, and is capable of providing increased functionality as we expand and take on greater omni-channel retailing challenges."

"The Descartes Route Planner Suite combines planning, execution and comprehensive reporting to provide genuine route optimization with fully-integrated route tracking and execution via mobile devices. For Woolworths, the solution has contributed to a significant improvement in productivity and on-time delivery performance," said Dave Sanders, Managing Director of Bestrane. "The complete solution is also rapid to deploy with Woolworth sites across the country fully operational in less than five months."

Woolworths is an Australian company that was founded in 1924 in Sydney. It serves 28 million customers each week. Woolworths has more than 3,000 stores across Australia and New Zealand that span food, liquor, petrol, general merchandise, home improvement and hotels.