Servigistics Asia, HP Japan to offer service parts management solution to manufacturers and distributors
Tokyo and Atlanta — November 14, 2005 — Hewlett-Packard Japan, the Japanese arm of Hewlett-Packard Co., and Servigistics, a service parts management solution provider, today announced an agreement to offer the Servigistics Service Parts Management solution in combination with HP Japan's business consulting services to manufacturers and distributors throughout the region.
Under the agreement, HP Japan will use Servigistics Service Parts Management solution to enable product manufacturers and distributors to realize improved effectiveness and efficiency in their service businesses.
Additionally, HP Japan will provide support services from the pre-implementation phase through post-implementation phase, including value assessments, consulting services, system design, and architecture support and system maintenance.
Eric Hinkle, Servigistics CEO. "HP has an impeccable reputation around the world as a best-in-class provider of technology solutions and services. Through this partnership, HP Japan is demonstrating their strong commitment to provide clients with a high-quality service parts management solution, and we are very pleased to be working with them."
Additional Articles of Interest
— Hard data and sophisticated planning are key when goods and materials start flowing upstream through the reverse supply chain. Read more in "Meeting the Reverse Logistics Challenge" in the June/July 2005 issue of Supply & Demand Chain Executive.
— For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive), and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of the magazine.
— For best practices in service parts management, see the SDCExec.com article "Three Keys to Successful Service Parts Management."