Globe Express Services Looks to Improve Ocean Freight Management

3PL using hosted transportation management solution from GT Nexus to streamline contracts, rating and shipment processing

3PL using hosted transportation management solution from GT Nexus to streamline contracts, rating and shipment processing

Alameda, CA — June 17, 2004 — Third-party logistics provider (3PL) Globe Express Services is set to use software and services from GT Nexus as part of a strategic technology initiative to improve ocean freight contract management and shipment execution.

Founded in 1974, Charlotte, N.C.-based Globe Express provides freight forwarding and IT-based cargo management solutions, specializing in U.S. trade with the Far East. One of the 50 largest 3PLs in the United States, Globe's clients include importers and exporters in a variety of consumer goods markets.

Globe has selected GT Nexus' Global Transportation Control software, an integrated suite of Web-hosted applications that automate and standardize procurement and management of transportation service contracts. Globe will be using GT Nexus as its dedicated system to manage rates and service contracts with ocean carriers.

In parallel with this deployment, Globe also is integrating its back-office systems with the GTN Portal, an industry-backed shipping platform, enabling Globe to electronically process transactions (such as bookings and bills of lading) with ocean carriers worldwide, over the Web. GT Nexus operates GTN Portal for a consortium of shipping lines.

A key tenet of Globe Express' market strategy is to differentiate itself through effective technology that enables its employees to work smarter and respond faster to customers, according to Tony Bikhazi, Globe's executive vice president, USA & Latin America.

"We're automating complex business processes, deploying an online system for two work streams — contract management and shipment execution — that were done manually before," Bikhazi explained. "It makes us more efficient and responsive to our customers. In addition, by acquiring this technology as a hosted service, we avoid the expense — and the risk — of trying to build, buy, install or run the software ourselves. That frees up internal IT resources for other critical-path projects for our customers."

GT Nexus said that Globe's two-pronged initiative helps address several business imperatives. Among these:

  • Standardizing and digitizing complex international service contracts with shipping lines, consolidating them in a common system and single data model for centralized management and control.

  • Using the Web as the delivery platform, so that Globe pricing specialists worldwide can go online anywhere, anytime to access and update rate and service information.

  • Providing sophisticated tools for managing ongoing contract amendments and pricing changes with shipping lines, ensuring that the most accurate and up-to-date rate and service terms are being applied to the customer's business.

  • Improving productivity and accuracy by eliminating manual processes.

  • Integrating with an industry-standard transaction platform that's already "pre-wired" with ocean carriers, for automated, electronic shipment execution, over the Web.

"Globe Express is at the forefront of a revolution," noted GT Nexus President John Urban. "With this system they gain a single integration hub and powerful software tools that support virtually every business activity associated with ocean transportation — from bid tenders and negotiation to contract and rate management, shipment execution and performance analytics — all delivered over the Web."

Other enterprises using GT Nexus' solution include The Home Depot, Dupont, Hewlett-Packard and Phillips Van-Heusen, as well as logistics providers such as APL Logistics, Accord Express, Exel Consolidation and Century Distribution Services.

The system is being deployed for Globe Express in a GT Nexus-managed private logistics network specifically for the company and its partners. Terms of the contract weren't disclosed.

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