Companies to provide global supply chain and reverse logistics solutions
Plantation, FL — July 21, 2004 — DHL, an express and logistics company, this week announced an alliance between DHL Logistics and Data Exchange Corp. (DEX), which it said would provide integrated service solutions for reverse and forward logistics programs to businesses worldwide.
DHL said customers of both companies can now use DHL's U.S. and international shipping and logistics services, along with DEX's expertise in reverse logistics, depot repair, engineering support, IT systems integrations and parts replacement services, as a "one-stop" global supply chain service solution.
Customers in a variety of industries, from computer and consumer electronics to medical systems, already use DEX's repair and part sourcing services, but said they needed an integrated provider to manage the transportation and logistics for distribution of time-critical parts and equipment. DHL Logistics said it is able to close the loop by providing logistics services and access to DHL's U.S. delivery network.
The new alliance taps into a trend toward the collaboration of strong supply chain partners, according to Mike Heilman, vice president and general manager of DHL Logistics. "DHL Logistics customers don't have to invest in expensive warehouse management systems; they take advantage of the infrastructure already in place," he noted. "Because of shared resources, systems and facilities, clients of outsourced logistics operations save substantial dollars over others who go it on their own."
DHL Logistics said it helps companies improve the performance of their warehousing, inventory management and distribution network. Headquartered at DHL's Commerce Park in Wilmington, Ohio, DHL Logistics offers such logistics and outsourcing options as regional stocking locations for critical parts inventory, centralized hub-based facilities in Wilmington, Ohio, pick and pack logistics, and dedicated customer service operations. DHL Logistics also provides global distribution capabilities and custom solutions for clients seeking to better-manage their inventory distribution processes.
DEX said its North American and European facilities provide integrated service solutions on a global scale. The DEX Logistics & Depot Repair Facility (also located in Columbus, Ohio) is in close proximity to DHL's Wilmington air hub, thus reducing transportation costs and speeding up turnaround times for order processing. DEX said it was also attracted to DHL's ground transit times from Wilmington.
Sean Grady, DEX vice president of Account Development, commented, "The dynamics of the DHL Logistics location in Ohio provides scalable logistics and technical solutions that are difficult to duplicate elsewhere."