Upgrading for Competitive Advantage

Aussie aviation firm deploying IFS apps in bid to extend market leadership

Aussie aviation firm deploying IFS apps in bid to extend market leadership

Chicago  September 17, 2003  Hawker Pacific, the leading aircraft sales and product support company in the Australia Asia Pacific region, has implemented business software from solution provider IFS in a bid to further increase its market leadership.

The Sydney-based company will use IFS' applications for maintenance repair and overhaul (MRO), sales, distribution, financials, project, document management and quality management.

In announcing the planned implementation, Hawker Pacific's chief financial officer, Paul Bisson, said the move represents a key element in the company's strategy to back its market leadership with cutting-edge business systems. He said the IFS applications will replace the company's existing systems and serve as the new platform for Hawker Pacific's future growth, integrating all core business processes into one system.

"To stay competitive in the rapidly changing aerospace market, you've got to constantly identify new opportunities for increasing operational efficiency and providing superior customer service," Bisson said. "IFS applications provide us with an integrated MRO and product sales solution that will help us to become more efficient and competitive by managing three critical business areas: customers, products and resources."

Bisson said Hawker Pacific had been attracted to the IFS solution because of its track record in handling MRO processes for customers such as the Joint Strike Fighter project, the Eurofighter consortium, BAE Systems and SAAB Aerospace.

IFS applications are also in service with the U.K. Ministry of Defense and the Royal Norwegian Air Force. The company has alliances and partnerships that include GE Engine Services and Northrop Grumman. With 13 percent of the world market for services and maintenance systems, IFS is the market leader, according to industry analysts.