Fluent Cargo launched Ask Fluent, an AI-powered search capability that enables natural language queries against live logistics and transport data. Unlike traditional chatbots that rely on static, outdated information, Ask Fluent provides real-time access to all curated data from its platform, including shipping schedules, routing options, container tracking, and market intelligence through a conversational interface.
"We're solving a fundamental problem in logistics technology – the gap between what professionals need and what current AI tools actually deliver," says Andy Greig, CTO of Fluent Cargo. "Ask Fluent transforms how our customers access critical shipping intelligence by putting real-time, contextual data at their fingertips through simple conversation."
Key takeaways:
· Fluent Cargo’s Ask Fluent feature provides users with live, real-time information that dynamically adapts as the supply chain landscape changes.
· Ask Fluent leverages Fluent Cargo's five years of data standardization, data cleansing and routing methodology improvements, enabling users to ask complex logistics questions in easy conversation. Customers can query "What's the best way to get two shipping containers from Japan to the west coast of the U.S.?" and receive specific routing recommendations, such as the most efficient route through Yokohama to the Port of Los Angeles, followed by schedule availability and departure times. Direct and indirect shipment schedules are provided. Ask Fluent even considers recent port calls to provide insight if the vessels are running as per their schedules.
