
By 2028, 60% of supply chain digital adoption efforts will fail to deliver promised value due to insufficient investment in learning and development (L&D), according to Gartner, Inc.
“In the current economic climate, CSCOs are under immense pressure to manage costs while striving for efficiency gains through new technology investments,” says Tom Enright, VP analyst in Gartner's Supply Chain practice. “While technology promises long-term cost savings, the lack of investment in L&D jeopardizes these initiatives, as it is crucial to equip teams with the skills needed to leverage these new tools effectively.”
Key takeaways:
Among supply chain leaders,
● 58% identified rapid tech advancement as a major future challenge
● 58% expected intensified talent competition to raise hiring costs
● 40% believed hyperautomation was evolving skills requirements
· This data indicates that L&D initiatives must be integrated into the technology investment process to ensure that full value is realized.