UPS Capital announced its CommerceShield solution, an end-to-end e-commerce risk mitigation solution that enables merchants to identify, mitigate and reduce order risk before it turns into a loss.
"Merchants don't experience fraud, shipping mishaps, claims, and chargebacks as separate problems; they experience them as one collective blow to revenue and customer trust," says Archita Prasad, president at UPS. "The CommerceShield solution was built to connect those signals into a single decision layer, so merchants can approve more good orders with confidence, reduce the losses that are preventable, and recover faster on the ones that aren't."
Key takeaways:
· The CommerceShield solution unifies order data, UPS logistics intelligence, and machine learning into one connected solution, helping merchants spot issues early, take the right action and protect revenue without sacrificing growth.
· Designed to work alongside existing e-commerce systems, the CommerceShield solution uses machine learning and AI-enabled intelligence to evaluate order-level signals and automate actions such as holding fulfillment, routing to a secure location, adding signature controls and shipping insurance.
· The CommerceShield solution connects fulfillment decisions to UPS’ vast delivery signals, so merchants can act, not just react.
