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Loop launched Logistics Data Platform, what is dubbed as the industry’s first AI-native supply chain data system.
"Automation and AI are only as powerful as the data foundation they operate on," says Matt McKinney, CEO and co-founder of Loop. "With this launch, Loop fundamentally shifts from a platform that helps humans work faster to an autonomous system that executes complex logistics strategies on their behalf. We are delivering the pristine data foundation required to bring agentic AI to the supply chain."
Key takeaways:
- Loop’s new data engine, DUX 2.0, is designed to extract and normalize cross-operational, messy data. It introduces a new level of flexibility, expanding to new use cases like customs and tariff document review, purchase order matching for inbound freight visibility, and comprehensive audits of business-specific fields. Meanwhile, built-in AI agents perform extensive checks and autonomous adjustments to deliver high-quality, validated data—creating a single, trustworthy source of truth.
- When fueled with trusted data from the Logistics Data Platform, Loop’s AI-powered automation and tailored policies help shippers streamline overall operations. Loop’s new Exception Agent delivers touchless exception management, integrating directly with the audit to initiate disputes with carriers, resolve carrier questions, and ensure you pay the correct amount for every invoice.
- The new Loop Intelligence feature turns company data into strategic power, delivering immediate financial clarity, network optimization, and accelerated dispute resolution. An Intelligence AI Assistant integrates directly with this data, allowing users to ask detailed questions and surface key insights using simple natural-language prompts.
