Cleo released its Cleo Integration Cloud (CIC) platform, featuring a host of AI-driven capabilities designed to choreograph digital B2B processes and leverage real-time data and agentic solutions for proactive decision-making.
“Utilizing legacy technology and services for modern supply chains creates friction that has resulted in poor customer experience, lower margins, and lack of growth. Organizations have data and process silos, gaps in visibility, and too much dependency on manual work,” says Mahesh Rajasekharan, president and CEO of Cleo. “Cleo’s AI-native approach erases the friction not just by consolidating processes and connecting data end-to-end, but also by seamlessly choreographing all of it, in real-time, through Cleo’s market-leading supply chain orchestration solutions.”
Key takeaways:
· At the heart of this release is Cleo’s unique ability to integrate, automate and orchestrate supply chain processes, end-to-end with context. This capability facilitates synchronization of business processes, data, and decisions across every link in a supply chain: suppliers, manufacturers, logistics providers, distributors, and customers.
· Intelligent error resolution of supply chain orchestration flow features smart classification and exception management capabilities to empower any user to rapidly identify errors, determine root cause, and easily resolve issues using AI-powered resolution recommendations. This results in faster issue identification, investigation and resolution; reeduced internal and customer escalations; full-team empowerment with no more IT bottleneck; and applies across all orchestration flows, including API and EDI transactions, database integrations, mapping and connectivity issues.
· No-code trading partner onboarding enables trading partner setup time in minutes through AI-assisted schema detection, mapping and profile generation, alongside autonomous testing and validation.
· Relationship management proactively manages trading partner relationships and supply chain commitments through deep visibility and scorecards. Detect anomalies, identify risks early, and take proactive, data-driven actions through real-time performance health checks and industry benchmarking; continuous monitoring with early warnings to prevent business disruptions; and revenue tracking with context-rich supply chain insights.
· Cleo InvoicePay embeds invoice financing for faster access to cash and capital without waiting on customer payment terms. Customers stay in control with the liquidity they need to fuel operations, innovation and growth without changing existing trading partner contracts.
