Cleo released Intelligent Error Resolution, a reimagined approach to supply chain transaction troubleshooting that empowers supply chain operations managers to resolve integration issues in minutes, not days.
"For too long, integration errors have been treated as isolated technical problems, when in reality they have significant downstream effects on the entire supply chain,” says Mahesh Rajasekharan, president and CEO of Cleo. “With Intelligent Error Resolution from Cleo, we are redefining exception management as a business performance opportunity, enhanced with the power of AI. By empowering every team member – from IT to supply chain operations – with automatic detection, diagnosis, and resolution, our customers can achieve entirely new levels of agility, resilience, and efficiency across their supply chain ecosystems."
Key takeaways:
· Intelligent Error Resolution automatically identifies errors, classifies root causes, and provides resolution recommendations. No more guesswork. No more troubleshooting. Just intelligent recommendations with simple, actionable steps for resolving problems in just minutes.
· Designed for both technical and non-technical users, Cleo’s Intelligent Error Resolution categorizes errors by type, endpoint, and impact; correlates issues to recurring patterns across integrations; provides AI-generated summaries and recommended action plans; and enables self-service resolution without reliance on technical skillsets.
· With Intelligent Error Resolution from Cleo, customers gain faster issue resolution across supply chain workflows; reduced escalations to IT and support teams; full-team empowerment with guided troubleshooting; and improved commitment adherence and operational continuity.
· It’s designed for trucking, warehousing and retail distribution and fulfillment.
