Avetta’s Expanded AI Capabilities to Enhance Supplier Workflows

Avetta announced a significant expansion to the AI-powered capabilities within its Avetta One platform and beyond. These enhancements streamline supplier workflows; improve hiring client decision-making; and deliver smarter, faster customer support experiences.

“We continue to embed AI throughout our solution,” says Arshad Matin, CEO at Avetta. “AI is shifting readiness from reactive defense to proactive growth. By equipping both clients as well as suppliers on our platform with predictive insights, automation and enhanced collaboration, we’re positioning suppliers as true drivers of resilience and competitiveness across industries. This is how AI delivers greater value for our customers, empowering them to go beyond compliance and together create safer, more sustainable and more secure supply chains.” 

Key takeaways:

·        The innovations include tools like AskAva, what is dubbed as the industry’s first generative AI risk assistant that provides instant, context-aware answers to compliance and safety questions; guides users through complex procedures; and provides actionable insights.

·        Avetta is also harnessing AI to dramatically accelerate and improve organizational governance processes, including customer safety audits, helping to reduce the time to complete audits by 28% while increasing accuracy and consistency.

·        Avetta One now deploys AI to detect when suppliers are answering questions similar to inquiries they’ve previously completed and suggests relevant past responses, which reduces duplicate effort, shortens form completion time and improves consistency. This feature helps suppliers move through onboarding and compliance tasks more efficiently, freeing up time to focus on core business operations and client relationships.

·        Clients can now use natural language search prompts to surface the exact data they need within Avetta One. This reduces the time and effort required to locate relevant data so clients can more efficiently monitor supplier performance; assess risk exposure; and make fast, informed decisions.

·        A new conversational AI agent enables customers to ask nuanced, natural language questions and receive fast, accurate and human-like responses without needing to search help articles or wait for live support. For suppliers, this means quicker resolution of common issues and smoother navigation through documentation, requirements and onboarding tasks. Clients benefit from faster access to platform guidance and support, helping them manage supplier relationships and workflows with greater ease and efficiency.