Manhattan Associates Inc. announced Agentic AI support within Manhattan Active solutions that includes intelligent, autonomous digital agents to revolutionize supply chain commerce execution, optimization, and user experiences.
These AI agents, powered by large language models (LLMs) and Manhattan’s cloud-native, all-microservice API architecture, will autonomously perform tasks, adapt to changing conditions, and dynamically orchestrate workflows.
“Agentic AI isn’t just another feature; it’s a transformative innovation capability tailored to redefine the future of supply chain commerce,” says Sanjeev Siotia, CTO at Manhattan. “By opening up Agent Foundry to our customers and partners, we’re ensuring that AI agent creation will not be constrained by vendor development cycles. This is part of Manhattan’s ongoing commitment to path-breaking technology that heightens efficiency and resiliency. Our best-in-class customer base now has the power to create thousands of digital agents, limited only by their imagination.”
Key takeaways:
· Among the first AI agents announced are the Intelligent Store Manager, Labor Optimizer Agent, Wave Inventory Research Agent, Contextual Data Assistant, and Virtual Configuration Consultant. These digital agents allow users to interact with Manhattan applications using natural language, understand complex requests, bypass traditional interfaces to surface data, drive optimization, and efficiently resolve disruptions in real time across critical supply chain commerce operations.
· The company also launched Manhattan Agent Foundry, a platform designed to enable organizations to rapidly build and deploy their own agents within the Manhattan ecosystem. Customers can now create specialized agents tailored to their unique processes and preferences, drastically reducing time-to-value, increasing automation scalability, enhancing productivity, and delivering tangible business value. They can also lean on Manhattan or third-party partners to develop these specialized agents.
· All agents built in Manhattan Agent Foundry are compatible with emerging industry standards, including A2A and MCP protocols, ensuring seamless interoperability with third-party agent platforms.
