Coupa Unveils AI-Driven Features to Simplify Operations

Coupa unveils over a dozen AI-driven innovations to help companies optimize process efficiency, improve productivity, and make it easier for employees to do their jobs, freeing them up to work on higher-value initiatives.

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Coupa unveils over a dozen AI-driven innovations to help companies optimize process efficiency, improve productivity, and make it easier for employees to do their jobs, freeing them up to work on higher-value initiatives.

“Our goal to be a margin multiplier for every business large and small worldwide requires a relentless focus on co-innovation with our customers. As market dynamics continue to shift and operating capital becomes more limited, companies are searching for more ways to drive profitable, sustainable growth. Coupa’s leading total spend management platform underpinned by our community-generated AI gives customers predictive insights, prescriptive decisions, and automated actions needed to drive smarter and more profitable decisions,” says Fang Chang, chief product officer, Coupa. “By replacing archaic processes with Coupa’s AI-driven solutions, businesses will run more efficiently, grow more effectively, and operate more confidently.”

Key Takeaways:

  • With increasing organizational demands on productivity and efficiency, Coupa continues to invest in embedding AI throughout its leading platform. New AI advancements include:
    • CoupaNavi™, GenAI-based personal agent, supercharges productivity, up-leveling how customers interact with the Coupa platform by finding document status and approvals faster, accelerating requests, and serving as an always-available knowledge base for instant answers to questions.
    • Contract Intelligence, powered by new AI enhancements, provides customers with risk-informed clause recommendations helping reduce exposure to potential issues. New enhancements also provide GenAI-generated legal agreement summaries, giving users important context whether from third-party contracts or negotiations.
  • Coupa’s complete, unified platform provides businesses with one view into all their spend– both direct and indirect. By unifying all spend categories in one place, organizations can maximize savings and efficiency gains. New enhancements helping to maximize category spend include:
    • The Coupa Advantage Marketplace offers quick access to a wide range of goods from trusted suppliers with pre-negotiated rates and financial benefits. Helping finance and procurement leaders identify savings opportunities, improve spend visibility and efficiency, and eliminate maverick spend, especially for tail spend. 
    • Service Maestro enhancements allow customers to create, view, and manage contingent worker records and assignments, providing full visibility into services spend. This enables businesses to drive efficiencies, optimize costs, and comply with staffing regulations.
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