Surgere Adds AI Technology to Interius Platform

Surgere brings the power of AI to its Interius supply chain management software to help users find information easily and efficiently.

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Surgere brings the power of artificial intelligence (AI) to its Interius supply chain management software to help users find information easily and efficiently.

Surgere developed this AI capability to help its end users leverage the vast amount of data Interius collects with every supply chain transaction. While Interius provides essential business insights, the amount of information it collects can be overwhelming in some circumstances. The AI built on top of that large volume of data provides clients with forecasted trends, proactive answers to their most common questions and directs operations with the goal of simplifying decision making for each clients’ supply chain.

Interius is a 100% cloud-based Software as a Service (SaaS) that provides always-on access to supply chain metrics, reports and insights that provide real-time information and alerts for exactly the intelligence necessary for supply chain professionals to make data-driven decisions.

“We created a model that analyzes specific client data to build reports and insights that customers can access using their natural, everyday language,” says Thomas Strain, Surgere’s vice president of technology. “In addition to adapting over time to become even smarter, clients can take advantage of the enhanced intelligence and directed operations from day one because of our deep expertise in manufacturing environments.”

Key Takeaways:

  • A one-click dashboard that provides answers to the most common questions each user has about their supply chain data. This is available through an easy-to-use dashboard as well as natural language processing (NLP).
  • A machine-learning model that takes advantage of customer actions to present relevant data in an easy-to-understand fashion.
  • It addresses common warehouse logistics challenges with shipping lane assignments and stop-ships, making real-time adjustments based on customer-configurable rules and patterns.
  • It produces automatic notifications and alerts on any device so users know when to act and get ahead of everyday slowdowns and disruptions to manufacturing and shipping – further increasing Interius’s end-to-end visibility.
  • Increases end-to-end visibility and speed of decision-making, allowing managers to make better, more informed decisions.
  • Real-time heartbeat connectivity monitoring of installed hardware with proactive ticket creation to alert Surgere and client contacts of any system downtime.
  • An embedded chatbot support and knowledge base that can support multiple languages.