Broader Vision

PricewaterhouseCoopers expands global alliance with BroadVision

January 5, 2001 -- Professional services corporation PricewaterhouseCoopers and BroadVision, a supplier of personalized e-business applications, today announced that they have entered into an expanded global alliance. This alliance enhances the two organizations' abilities to offer clients advanced, one-to-one customer relationship management (CRM) tools and services worldwide. These tools and services are built around BroadVision's innovative e-business solution suites, which are premised on open standards.

PricewaterhouseCoopers and BroadVision have been working together over the past year on more than 20 engagements, across many major industries, for Fortune 500 and New Economy clients. The expanded alliance will combine the consulting and systems integration experience of PricewaterhouseCoopers with BroadVision's suite of integrated e-business software products and services.

eReliable Commerce, a developer of B2B exchange technology, has already taken advantage of the growing relationship between PricewaterhouseCoopers and BroadVision. After extensive review of consulting and e-technology organizations, we selected PricewaterhouseCoopers and BroadVision, respectively, to assist us in the architecture and development of a prototype for our Secured Dynamic Trading Network (SDTN) for B2B exchanges, said George Nagy, CEO of eReliable Commerce. Both organizations assisted us in developing a prototype of our SDTN that provides a rules-based system for authentication, online negotiation, electronic contract generation, secured payment processing and logistics and shipment management.

Building long-term, profitable customer relationships with customers is a top priority for our clients today, said Sam Kapreilian, management consulting services partner in PricewaterhouseCoopers' CRM practice, and BroadVision relationship leader. Our strategic relationship with BroadVision enables us to deliver flexible and innovative CRM solutions that help to significantly increase customer satisfaction and loyalty while driving improved revenue performance.

Through its BroadVision-certified training program, PricewaterhouseCoopers has trained more than 750 consultants on BroadVision's advanced, reliable and flexible e-business applications, and plans to train an additional 750 consultants over the next year.