Fraenkel Company Improves Inventory Accuracy with Enterprise Mobility Solution

Furniture manufacturer optimizes operations with Symbol mobile computers, wireless infrastructure and VAI warehouse management software

Furniture manufacturer optimizes operations with Symbol mobile computers, wireless infrastructure and VAI warehouse management software

Holtsville, NY — October 17, 2006 — Furniture manufacturer Fraenkel Company has deployed an enterprise mobility solution from Symbol Technologies and Vormittag Associates Inc. (VAI) that has increased inventory accuracy by 85 percent and streamlined warehouse operations, the solution providers have announced.

A manufacturer and distributor of household furniture, Fraenkel Company is using Symbol's rugged MC9000 series mobile computers, Symbol AP-4131 access points and Vormittag's S2K Enterprise Edition for Manufacturing Warehouse Management Software (WMS) to improve its business operations.

Fraenkel Company required mobile computers that were rugged enough for their warehouse environment, but also easy to deploy and operate. With the MC9000 series rugged mobile computer, Fraenkel is able to deploy its mobile computers in 10 minutes or less.

The company's new automated warehouse allows employees in its facilities in Louisiana, Texas and Mississippi to locate specific merchandise immediately, without making customers wait for information.

Eliminating Waste

"We were wasting too much time with manual inventory processes," said Donna Holten, director of information technology for Fraenkel Company. "Symbol's enterprise mobility solution replaced these manual processes and allowed for greater employee productivity, improved inventory visibility and enhanced customer service. These improvements directly and positively impact our customers' experience as they now have immediate access to details on product availability."

The Symbol mobile computers are used to scan inventory from manufacturing through shipment, and inventory information and automated updates are provided via the wireless network to the VAI WMS system, allowing for real-time information on product availability and location. With the solution, Fraenkel has also been able to streamline picking and loading processes through pinpoint location of merchandise.

"This solution helps Fraenkel manage their inventory and also helps to provide a noticeable improvement in customer service," said Kevin Prouty, senior director of Symbol's manufacturing solutions.

Luke Heaton, project director for Vormittag, a Symbol reseller and enterprise solution provider for the manufacturing industry, said that VAI's warehouse management solution helps manufacturers such as Fraenkel improve business operations and increase efficiency. "The gains in productivity for Fraenkel are significant, and the solution allows them to grow prudently and profitably while fulfilling market needs," Heaton said.

Motorola and Symbol Technologies announced on September 19 that the two companies have signed a merger agreement.

Additional Articles of Interest

— RFID technology has the potential to change the way supply chains are managed, but in order to be effective businesses need to take a holistic look at the deployment. Read more in the article "Time for RFID: Applying RFID in the Supply Chain."

— For a contrary view of the future of the RFID market, see the article "The O'RFID Factor: A 'No Spin' Look at Where Radio Frequency Identification Is Headed," in the October/November 2004 issue of Supply & Demand Chain Executive.