Create a free Supply & Demand Chain Executive account to continue reading

Is There Such A Thing As Too Much Technology?

Apr 10, 2013

JCPenney's learned a hard lesson when CEO, Ron Johnson, tried to install mobile in-store checkout devices before customers were quite ready to use them. Total sales were down in 2012 by 28%. The investment in mobile technology cost the retail chain enormously and the gamble in this case, did not pay off. To read more, click HERE.

National Supply Chain Day Innovation & Excellence Awards banner with gradient background and partner logos

Food Logistics, Supply & Demand Chain Executive and Supply Chain Now to Launch National Supply Chain Day Innovation & Excellence Awards

November 9, 2026

Business professional interacting with procurement management digital interface displaying supply chain icons

Chargebacks911 Introduces AI Agent Purchase Protection for Merchants

November 3, 2026

AI technology concept with data analytics charts, graphs, and digital icons displayed on a holographic interface with hands interacting

U.S. CPG Manufacturers Outpace Global Peers in AI Adoption

October 28, 2026

White delivery truck loaded with stacked cardboard boxes on wooden pallets in warehouse setting

Warehouse Operators Brace for 113% Holiday Inventory Surge

October 26, 2026

Food Logistics, Supply & Demand Chain Executive and Supply Chain Now to Launch National Supply Chain Day Innovation & Excellence Awards

Supply Chain Now

The National Supply Chain Day Innovation & Excellence Awards recognize leading supply chain and logistics companies for their innovations and achievements as it relates to Transportation, Warehousing, Procurement, Manufacturing and/or Give Forward.

National Supply Chain Day Innovation & Excellence Awards banner with gradient background and partner logos

Sponsored Content

Are Your Dangerous Goods Shippers Leaving Money on the Table?

Labelmaster

DGIS Hazmat Shipping Software shows you which DG products need to be shipped fully regulated and which ones can be downgraded. Learn more at DGIS.com

Are Your Dangerous Goods Shippers Leaving Money on the Table?

Chargebacks911 Introduces AI Agent Purchase Protection for Merchants

The new bolt-on capability enables merchants to protect qualifying purchases made through AI agents without replacing their existing fraud prevention technology or rebuilding their payments infrastructure.

Business professional interacting with procurement management digital interface displaying supply chain icons

U.S. CPG Manufacturers Outpace Global Peers in AI Adoption

Schneider Electric

13% of global CPG manufacturers say AI is embedded end to end in core operations and decision-making today, compared with 29% in the United States, more than twice the global figure.

AI technology concept with data analytics charts, graphs, and digital icons displayed on a holographic interface with hands interacting

Micro-Fulfillment

Warehouse Operators Brace for 113% Holiday Inventory Surge

Inbound inventory in August and September was 113% higher than the average for the same period in 2023–2025, raising questions about how warehouse operators will manage capacity, inventory flow and labor as Q4 demand unfolds.

White delivery truck loaded with stacked cardboard boxes on wooden pallets in warehouse setting

Reverse Logistics

Supply Chain Execution Failures Drive $849.9B in Retail Returns

Details from the report show that retailers typically treat the three pressures -- returns, freight cost, and peak-season readiness -- as separate conversations split across separate departments.

Cardboard return box in warehouse aisle with blue and orange shelving

Procurement Software

Nominations Open for 2027 Pros to Know Award

This award recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chain for competitive advantage.

Pros to Know 2027 award badge by Supply & Demand Chain Executive with gold laurel wreath design

Digital Product Passports and Forced Labor Screening: Fashion's New Reality

69% of brands are actively preparing for Digital Product Passports, yet the same group rates its supply chain data accuracy at a median of three out of five.

Two blue 'Enforcement Era' books displayed with orange fabric on blue background

Women in Supply Chain Forum™ Expands to Record-Breaking Fifth Annual Event

The Women in Supply Chain Forum™ is the only female-focused conference specific to supporting, celebrating and advocating for women in the supply chain space.

Reverse Logistics

Cross-Channel Returns Visibility: The Missing Piece in Retail Loss Prevention

A system built to unify identity and behavior across every channel gives AI-driven models something rules can't offer: the full picture in one place.

Worker in blue gloves processing a return shipment with cardboard boxes and clipboard on white surface

Micro-Fulfillment

Capacity LLC Acquires Core Fulfilment, Creates Single Fulfillment Partner for Consumer Brands

The acquisition creates a single fulfillment partner operating in both the United States and UK.

Industrial warehouse aisle lined with stacked cardboard boxes on blue and yellow metal shelving units

Peak Season Runs Longer Than Expected: Dimerco

Dimerco Express Group

AI, semiconductor and year-end retail demand continue to support air and ocean volumes, while typhoon backlogs, port congestion and short-notice capacity cuts are keeping space tight across several key Asian origins.

Global supply chain network visualization with glowing icons connected across world map showing logistics and commerce connectivity

Highlights from 2025 Women in Supply Chain Forum™

Check out the highlights from the 2025 Women in Supply Chain Forum™.

Smiling woman at Women in Supply Chain Forum conference holding red drink

Page 1 of 106