PFSweb, Inc. announced its operations business unit, PFS, has deployed its omnichannel RetailConnect product into two stores for an existing international apparel client for the duration of their holiday peak season.
In November 2019, PFS deployed a pilot RetailConnect solution for a DFW-based artisan retailer, enabling ship from store, local delivery and buy online pick-up in-store (BOPIS). The results of this pilot program not only helped save this family-owned business due to pandemic related store closures, but also paved the way to PFS’ improved omnichannel product offering that is now ready for market release.
One year later, the refined RetailConnect solution is now live for this internationally recognized apparel brand, supporting store fulfillment of eCommerce orders in local regions and BOPIS functionality. In addition, this brand is utilizing PFS’ distributed order management technology to route eCommerce orders to the stores for fulfillment. Plans are underway to deploy in additional stores before the end of the year and into 2021.
“The global health pandemic has forced retail store closures or limited in-person traffic, and many brands are exploring alternative fulfillment strategies to utilize their store inventory for the upcoming holiday season,” commented Zach Thomann, EVP and General Manager of PFS. “Our new and improved RetailConnect product offering is the perfect fit to improve this client’s store fulfillment operations for the holiday season with an easy-to-use, technology driven process.”