Zebra Technologies Corporatione announced that Saddle Creek Logistics Services, an omnichannel supply chain solutions and third-party logistics provider, selected Zebra barcode scanning, mobile computing and barcode printing solutions to enhance worker productivity and increase customer satisfaction.
In order to meet the changing needs of its customers and support its growing omnichannel supply chain operations, Saddle Creek selected Zebra’s Android-based ergonomic TC8000 touch computers and ultra-rugged MC9300 mobile computers. The reliable TC8000 and MC9300 mobile computers have helped Saddle Creek increase productivity in their warehouse, picking and service areas. Workers can now fulfill orders more quickly, streamline processes and improve inventory management.
“Omnichannel fulfillment and logistics require a vast array of sophisticated technology solutions that help retailers, manufacturers and ecommerce companies get products where they need to be quickly and cost-effectively,” said Tony Hollis, director technology and innovation, Saddle Creek Logistics Services. “Zebra’s mobility, scanning and printing solutions have been an integral part of our ability to modernize our operations, increase customer satisfaction and grow our business.”
Saddle Creek also selected Zebra’s ET50 tablets and ultra-rugged DS3600 extended-range scanners for their durability and flexibility as a vehicle-mounted solution that allows warehouse workers and forklift operators to quickly replenish picking options and improve operational efficiency. The common Zebra DNA software architecture shared across these different purpose-built mobile devices allows Saddle Creek to seamlessly integrate data with its new cloud-based warehouse management system (WMS). Saddle Creek is also using Zebra’s DS9908-R scanner and ZT610 industrial series printer to speed up the scanning process, verify orders and print shipping labels to quickly fulfill requests.
“Saddle Creek Logistics Services has taken an innovative, forward-thinking approach to its usage of technology to leverage real-time information to power smarter decision making and enable an agile, connected supply chain – resulting in flawless fulfillment,” said Mark Wheeler, director of supply chain solutions at Zebra Technologies. “Zebra gives a performance edge to help third-party logistics providers succeed by maximizing operational efficiency to streamline workflows, improve asset utilization and accelerate productivity to increase profitability and meet rising customer expectations.”
Key Takeaways
• Saddle Creek has deployed more than 1,500 Zebra devices to improve its omnichannel supply chain operations.
• Saddle Creek selected Zebra data capture, barcode printing, mobile computing and tablet solutions to increase productivity, improve operational efficiency and enhance customer service.
• Learn more about Saddle Creek’s decision by watching their video case study.
