London—July 18, 2014—Steria, a provider of information technology (IT)-enabled business services, announced that it renewed its contract with Tesco to support and develop the retail giant’s mission-critical IT services, including distribution, stock replenishment, product, pricing and payroll systems. The application management and development contract runs for a further three years.
The contract was renewed due to Steria’s results in maintaining and enhancing Tesco’s core IT operations through delivery excellence, use of offshore services and improvements in productivity. Steria continues to develop and support Tesco’s mission-critical distribution and replenishment systems, which deliver stock, including fresh produce, into shops and into the hands of customers every day. These are the systems that sit at the very heart of the UK retailer’s operations.
Steria’s experts work in close collaboration with Tesco staff. Over the years, the experienced Steria team not only built up knowledge of these core retail systems in order to ensure delivery excellence from both its onshore and offshore teams, but also delivered productivity improvements and operational savings for Tesco.
Chris Evans, the IT director previously in charge of supply chain and distribution at Tesco, and now heading the company’s marketing IT team, said, “We view Steria’s staff as an extension of our team, as they work so closely with our employees on a day-to-day basis. Steria delivered impressive results, consistently over many years.”