Descartes Extends Cloud-Based Air Messaging Services

Forwarders and brokers enabled to connect and exchange shipment data and documents with air carriers

OntarioFeb. 5, 2013—Transportation and supply chain management company Descartes Systems Group, extended its cloud-based Air Messaging services across all Descartes OneView (formerly IES Enterprise Forwarder Solution) customers. As a result, forwarders and brokers can take advantage of these services and enhance air cargo management capabilities by seamlessly connecting and exchanging shipment data and documents with air carriers.

“Part of the strategy at John S. James Co. is to leverage industry-leading technology to streamline our operations, enhance our service offering and support revenue and market share growth as our business evolves,” said Len James, Chief Financial Officer, John S. James Co. “Descartes' Enterprise Forwarder solution has been pivotal to our success. Working with Descartes has offered us better opportunities to deploy more mission-critical capabilities for connectivity and collaboration with trading partners.”

Descartes acquired Integrated Export Systems and IES Asia Ltd. on June 15, 2012. The OneView solution portfolio extends the reach and functional capabilities of Descartes’ global logistics community; and provides a comprehensive application footprint for forwarders, customs brokers and NVOCCs.

“We're pleased that the great progress we've made in the past six months is helping to drive more value for customers like John S. James Co. and Gateway Logistics Group,” said George Manolis, Vice President Product Management Broker & Forwarder Enterprise Systems, Descartes Systems Group. “Our continued focus on delivering leading-edge shipment execution, compliance and collaboration capabilities is significantly enhanced by Descartes’ GLN, breadth of complementary solutions and company scale.”

With fully integrated air messaging services that leverage Descartes’ Global Logistics Network (GLN), OneView customers can exchange air waybills, house bills and status messages electronically with more than 90 global air carriers. This solution enables users to:

  • Standardize and automate air cargo and freight management operations;
  • Meet global trade requirements
  • Provide real-time shipment status monitoring
  • Improve service by transmitting accurate tracking updates to customers;
  • Reduce transportation costs by minimizing carrier charges for security and documentation services
  • Participate in key air cargo industry initiatives, including eFreight and Cargo2000


“We believe that being part of the Descartes customer community is helping us to transform shipment management at Gateway Logistics Group,” explained David Collins, Director of Information Technology & Administration, Gateway Logistics Group. “Descartes' robust portfolio of solutions is helping us to better meet our customers' expectations for excellence, performance and scalability. The ability to extend capabilities with value-added offerings, like air messaging services, helps us to manage more shipments with less overhead.”