Gopal IyerGopal Iyer leads the supply chain and logistics capability at 4C Associates.From the AuthorRetailThe Challenge of Retail Returns and Reverse Logistics4C AssociatesWith over 91% of customers considering returns policy as an important part of the buying decision, product returns are definitely an active part of the New Normal.Risk/CompliancePreparing Global Supply Chains for Second Wave of COVID-19 Pandemic4C AssociatesThough most of COVID-19’s effects can be seen as inevitable, the overall impact could definitely have been softened by being proactive and better prepared.WarehousingThe Real Cost of Returns4C AssociatesIn 2018 alone, cost of returns for UK fashion retailers was c£6.6 billion, which was almost 10 percent of the total UK fashion retail market.Page 1 of 1
