OneRail announces the acquisition of Vancouver-based Orderbot. This strategic acquisition combines Orderbot’s sophisticated inventory and order management capabilities with OneRail’s extensive OmniPoint cloud-based last mile operating system and delivery network, creating a powerful end-to-end solution that streamlines fulfillment processes, reduces costs, improves order accuracy and enhances customer satisfaction.
“Retailers and product distributors face a universal challenge: identifying the optimal fulfillment location to minimize costs and maximize order accuracy,” says OneRail founder and CEO Bill Catania. “Integrating Orderbot into OneRail provides our clients with a unified solution, which optimizes every step of the fulfillment process, whether eCommerce order shipping from a warehouse or DC, a localized delivery from a store or warehouse, or other store fulfillment options, including ship from store and buy online/pick up in store.”
The value-add for shippers is significant, reducing out-of-stocks, split orders and late deliveries, while improving the end-customer experience with step-change improvements in order accuracy, fulfillment cost and visibility to products and orders from shelf to doorstep. The acquisition expands the field of problems to be solved, generating greater value together than either company could alone, unlocking even greater value for retailers and product distributors.
Key Takeaways:
- Cost Saving: Reduced out-of-stock and split shipments, ensuring that customers receive their orders promptly and accurately. Machine-learning optimization on delivery matching to carriers — based on order data, historical performance and cost — to select the best delivery mode to maximize savings and speed.
- Enhanced Customer Experience: End-to-end visibility, from shelf to doorstep. Improved flexibility, giving customers a range of delivery options, such as BOPIS, Same-Day, Next-Day or later.
- Improved Order and Delivery Accuracy: Improved order accuracy and on-time delivery, powered by advanced algorithms to determine the best fulfillment location, shipping modes and delivery route. Unified data throughout the fulfillment process, from product information management through last mile delivery.
