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Flexport unveiled a suite of customs and tariff management tools to help importers cut costs, stay compliant, and move faster amid economic uncertainty and escalating trade tensions.
“Global trade is so important and yet it’s constantly slowed down by complexity, opacity, and inefficiencies,” says Ryan Petersen, founder and CEO of Flexport. “Our goal is to make logistics as simple and reliable as flipping a light switch."
Key takeaways:
- Tariff Simulator Pro: A premium edition of the Tariff Simulator launched in June 2025 that enables features like smart notifications for monitoring tariff rate changes and landed costs across a merchant’s entire product catalog.
- Customs Analysis: An AI-powered platform that delivers thorough, reliable, and fast analysis of a business’s prior U.S. customs entries, offered as a free service for new customers. The analysis digests U.S. Customs and Border Protection data to evaluate an importer’s import and export activity for compliance, risk exposure (e.g., duties paid, entry accuracy, tariff usage, and potential audit flags) and customs duty minimization opportunities.
- Compliance Audit: An AI-powered tool to aid in product classification and customs filing accuracy by identifying and managing duty obligations, adherence to a customer’s standard operating procedures and supporting compliance processes. Flexport’s customs audit technology reviews nearly 100% of entries in real-time as our licensed brokers are processing the entries—compared to the industry norm of reviewing just 5-10% after the fact.
- Flexport Intelligence & Insights Builder: An AI chatbot that lets businesses query their customs and supply chain data in plain language to generate charts, tables, and graphs, making it easier to uncover actionable insights and make smarter, faster decisions.
- Enhanced Duty Drawback: Upgraded its algorithms to deliver up to 2 times the refunds of other customs brokerages, driving more than $700 million in refunds and savings to date for more than 300 Flexport drawback customers.
- Demurrage & Detention Defender: Flexport’s new proactive workflow system flags containers at risk of incurring fees, enabling businesses to intervene early and avoid charges altogether.
- Flexport Rate Explorer: A new publicly available tool lets anyone compare freight rates in minutes, as easily as booking an airline ticket. It delivers a complete view of landed costs, eliminating surprises and providing full rate transparency.
