Taps UPS Supply Chain Solutions for central parts distribution, returns management and parts planning services
Atlanta September 29, 2003 Fujitsu Technology Solutions has expanded its relationship with UPS Supply Chain Solutions, which now will serve as Fujitsu's "one source" provider of post-sales services in North America, supplanting multiple vendors, UPS announced today.
Headquartered in Sunnyvale, Calif., Fujitsu Technology Solutions offers worldwide information technology infrastructure solutions that encompass a range of technology solutions and customized managed services.
UPS Supply Chain Solutions will provide central parts distribution, returns management and parts planning services for Fujitsu's high-end PRIMEPOWER servers and other products. Fujitsu will continue to use a variety of UPS services, including distributing critical parts from 40 field stocking locations via UPS SonicAir, UPS's same day service, and the UPS small package network.
In addition to using UPS Supply Chain Solutions' distribution and transportation network, Fujitsu will be taking advantage of UPS's information management systems. A team of UPS Supply Chain Solutions experts using parts planning software will provide improved forecasting to optimize inventory levels and increase order fill rates.
In addition, UPS call centers will receive emergency orders directly from Fujitsu field technicians, enabling faster response times for their customers.
"Fujitsu Technology Solutions and UPS Supply Chain Solutions have combined the talents of both companies in order to achieve excellence in providing service parts logistics services to Fujitsu customers at a competitive price," said Dick Rea, manager of logistics operations at Fujitsu.
Atlanta September 29, 2003 Fujitsu Technology Solutions has expanded its relationship with UPS Supply Chain Solutions, which now will serve as Fujitsu's "one source" provider of post-sales services in North America, supplanting multiple vendors, UPS announced today.
Headquartered in Sunnyvale, Calif., Fujitsu Technology Solutions offers worldwide information technology infrastructure solutions that encompass a range of technology solutions and customized managed services.
UPS Supply Chain Solutions will provide central parts distribution, returns management and parts planning services for Fujitsu's high-end PRIMEPOWER servers and other products. Fujitsu will continue to use a variety of UPS services, including distributing critical parts from 40 field stocking locations via UPS SonicAir, UPS's same day service, and the UPS small package network.
In addition to using UPS Supply Chain Solutions' distribution and transportation network, Fujitsu will be taking advantage of UPS's information management systems. A team of UPS Supply Chain Solutions experts using parts planning software will provide improved forecasting to optimize inventory levels and increase order fill rates.
In addition, UPS call centers will receive emergency orders directly from Fujitsu field technicians, enabling faster response times for their customers.
"Fujitsu Technology Solutions and UPS Supply Chain Solutions have combined the talents of both companies in order to achieve excellence in providing service parts logistics services to Fujitsu customers at a competitive price," said Dick Rea, manager of logistics operations at Fujitsu.
