Fountain announced key enhancements to Fountain Shift, what is said to be the industry’s first solution to offer unparalleled visibility into shift-based scheduling and management.
“Frontline teams don’t need one more system to manage,” says Sean Behr, CEO at Fountain. “They need tools that actually take work off their plate. Shift keeps every store or location covered, every shift compliant and every paycheck accurate. It removes friction so managers can focus on what actually moves the business.”
Key takeaways:
- Leverages AI agents to offload manual scheduling tasks such as shift creation and fulfillment
- Provides automated intelligent adjustments when workers call out
- Texts qualified workers as shifts open to increase fill rates and reduce overtime
- Integrates with point-of-sale systems to dynamically align staffing with business demands
- Workers can make dynamic shift changes through their mobile devices
- Measures key workforce metrics such as attendance and reliability scores
- Offers customization of policies and configuration at any level of an organization
- Unifies workforce operations across multiple locations, so regional managers can ensure consistent adherence to policy and promote cost savings through efficiency.
- Improves labor rules compliance and adds structure to employees filling in for coworkers’ shifts.
“Scheduling isn’t just a planning problem, it’s a live operational challenge,” says Salim Jernite, chief product officer at Fountain. “Teams can build accurate schedules, stay ahead of shift changes and follow labor rules consistently with this release. It’s the system every frontline team should have but most don’t, and it’s just the start of what Copilot will automate for frontline workforces next.”
