Rochelle Park, NJ—Sept. 9, 2015—ORBCOMM Inc., a global provider of machine-to-machine (M2M) and Internet of Things (IoT) solutions, announced that it launched ORBCOMMconnect, a multi-network subscriber management portal designed to give customers complete control over their wireless services and connected devices, while reducing the complexity of managing and integrating multiple connectivity offerings. With ORBCOMMconnect, customers have access to three satellite and seven Tier One cellular networks in one comprehensive platform.
ORBCOMMconnect simplifies the process of enabling wireless capability across a broad range of M2M and IoT asset tracking and monitoring solutions in a variety of vertical markets. Through the portal’s robust account management capabilities, both small and large enterprises are able to provision units, enable single- or dual-mode connectivity options, set automated thresholds and account-wide alerts to prevent data overages and control subscriber status changes, as well as greatly streamline billing processes. A flexible, secure application program interface (API) seamlessly delivers device data directly into customers’ enterprise back-office systems.
ORBCOMMconnect’s intuitive user interface facilitates one-click access to advanced reporting and drill-down functionality, including valuable analytics, customizable tables, and pre-defined or custom reports that can help customers turn big data into smart data they can leverage to make more informed business decisions. The portal’s customizable dashboard and report builder also enhance the user experience with tailored options.
According to Marc Eisenberg, ORBCOMM’s CEO. “Through this advanced platform, we can optimize M2M and IoT service delivery and subscriber management across multiple networks, enabling better business planning, and helping to reduce and control costs for our customers.”
The ORBCOMMconnect portal is also available for both iOS and Android devices as a mobile application to enable subscriber management on the go. This convenient, easy-to-use app allows ORBCOMM customers to quickly monitor status, activate, suspend or deactivate a subscriber; change a price plan; and access a snapshot view of device activity from their mobile devices anytime, anywhere.