eGain

Sunnyvale, CA 94089

Contact

1252 Borregas Avenue

Sunnyvale, CA 94089

US

http://www.egain.com/

Phone:+1 408-636-4500

Toll Free:+1 888 603-4246

Fax:+1 408-636-4400

Anand Subramaniam

Empower Seasonal Reps to Scale Customer Service and Turbocharge Sales over the Holidays

While seasonal staffing provides flexibility for retailers, it also poses challenges to both agents and management

Omnichannel Customer Service Stagnant or Worse

Customer service provided by businesses across touchpoints is worse or about the same as a year ago

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Anand Subramaniam

Empower Seasonal Reps to Scale Customer Service and Turbocharge Sales over the Holidays

While seasonal staffing provides flexibility for retailers, it also poses challenges to both agents and management

Omnichannel Customer Service Stagnant or Worse

Customer service provided by businesses across touchpoints is worse or about the same as a year ago