nShift debuted an API-first e-commerce delivery platform, designed to safely support AI-driven use cases at scale.
“Artificial intelligence is becoming a core part of how modern e-commerce operates. As AI transitions from pilot projects to production environments, businesses are prioritizing stability, scale and trust over experimental features,” says Mattias Gredenhag, chief product officer at nShift. “We’ve invested significantly in 2025 to add fundamental agentic AI infrastructure on top of our core delivery platform. This allows the immediate roll-out of AI-driven capabilities that are now live, as well as facilitating ongoing rapid releases of new AI features. Enabling agentic commerce is just one aspect of these new capabilities – several other AI capabilities are now live and ready to be shared.”
“This is not just about adding AI as a feature layer,” adds Lars Erik Fjørtoft, chief technology officer at nShift. “We’re exposing stable, trusted delivery infrastructure through mature APIs and standardized interfaces and we will never compromise on stability, control, or customer trust.”
Key takeaways:
· The nShift platform is built for both human and machine interaction. Its APIs expose machine-readable delivery options, shipment status, and returns workflows that can be consumed programmatically without brittle custom integrations.
· Exposed through standardized interfaces, they can be wrapped in a Model Context Protocol (MCP) layer.
· nShift allows AI systems to interact with every stage of the delivery process, while ensuring businesses retain essential validation, constraints, and operational control.
