CRM on Time

Pleasanton, CA  July 2, 2001  PeopleSoft today announced the immediate, on-schedule availability of PeopleSoft 8 Customer Relationship Management (CRM).

"In December 2000, PeopleSoft committed to deliver PeopleSoft 8 CRM on June 29, 2001, and today we are proud to announce we have shipped two days ahead of our original schedule," said Stan Swete, senior vice president and general manager, PeopleSoft CRM. "With the delivery of the industry's first pure Internet CRM solution, PeopleSoft continues to raise the bar in the software industry, further demonstrating its technology leadership."

PeopleSoft 8 CRM hosts no code on the client, and the PeopleSoft Internet Architecture allows access from any Web device. This architecture is designed to improve an organization's bottom line by reducing deployment, maintenance and training costs. Embedded business analytics provide real-time visibility into critical business processes in order to enhance decision-making capabilities. Integration with other applications supports business processes both inside and outside enterprise boundaries.

"PeopleSoft's technology leadership and innovation continues to impress us," said Dolf Collee, board member of ABN AMRO Bank. "The PeopleSoft 8 CRM pure-Internet platform will provide universal access for our customers, suppliers and employees. Access through any web device, anywhere in the world, at any time supports our multi-channel distribution strategy and will enable ABN AMRO to continue growing its global banking operations."

"Organizations are noticing the cost-savings of leveraging the Internet to distribute their applications to users all over the world and are demanding suppliers deliver applications based on that model. Suppliers that can understand this trend and deliver a browser-based interface will be key players in the CRM industry," said Esteban Kolsky, Sr., research analyst at Gartner.