Automated Maintenance, Aisle Four

Publix Web-enables its maintenance and workforce management operations

Southborough, MA  June 26, 2002  ViryaNet, a provider of workforce management and automated field service delivery solutions, announced that Publix Super Markets Inc. has chosen ViryaNet Service Hub to automate its maintenance and facilities operations, including the activities associated with workforce management and asset and repair management. Publix is the largest employee-owned supermarket chain and one of the 10 largest-volume supermarket chains in the United States.

Under the terms of the contract, Publix will license ViryaNet Service Hub for Grocery/Retail, which includes ViryaNet Service Hub, Mobile Workforce Management, Service Scheduler, Service Supply Chain, and eRepair modules. Using these applications, Publix will manage and automate a variety of short-duration tasks, such as preventative maintenance activities on equipment, and other more complicated projects. In addition, the ViryaNet applications will enable Publix to optimize the use of its internal workforce and to better manage its large subcontractor base.

ViryaNet technology will support our commitment to improve productivity and efficiency, said Publix Spokesman Lee Brunson. These applications will be an integral component of our strategy to schedule, dispatch and optimize our workforce, improve our management of assets and inventory and automate many of the tasks associated with general maintenance.

With ViryaNet Service Hub, Publix said it expects to improve staff productivity, reduce time to market initiatives, and enhance its customers' experience.

Publix is blending technology and strategy in new ways to anticipate customer needs, fulfill demands, build market share, and increase profits, stated Win Burke, president and CEO, ViryaNet. ViryaNet's management team shares the Publix passion for service excellence; every member of our team is committed to Publix's long-term growth and success.