EAM Partnership

IBM and MRO Software to deliver e-business solutions.

White Plains, NY and Bedford, MA  July 24, 2002  IBM and MRO Software, today announced an alliance to jointly market and sell e-business solutions that address enterprise asset management (EAM) business needs on a global basis. According to the agreement, IBM and MRO Software will initially target companies in the energy and utilities and public sector markets industry, followed by other industries.

IBM have worked together since 1996 to deliver solutions to more than 40 customers in a variety of industries, including manufacturing, oil and gas, energy and utilities, higher education, transportation, and the public sector. The companies said this formalized agreement will enhance the relationship, allowing IBM and MRO Software the ability to jointly deliver complete enterprise asset management solutions, including hardware, software and services to customers. In addition, the global agreement allows for co-marketing and selling for future opportunities in these and other markets.

David Samuel, general manager of IBM's Energy and Utilities Industry, said the partnership is expected to add tremendous value for the company's customers. "This alliance will address the needs of the companies in the industry looking for solutions that can improve operational efficiency and reduce costs."

"Chip Drapeau, president and CEO of MRO Software, added, "These technologies are crucial to our customers' abilities to deploy enterprise-wide asset management offerings. We've delivered many asset management solutions with IBM and will use this new partnership to widen our market reach and deliver additional asset management offerings to our global customer base."

These solutions will be co-marketed and sold based on IBM platforms and implemented cooperatively with IBM Global Services. Technologies supported in the agreement include IBM's WebSphere Internet infrastructure software, the IBM eServer (pSeries and Xseries) hardware platform, AIX operating system and DB2 Data Management software along with MRO Software's industry leading asset management solution, MAXIMO. MRO Software will bundle WebSphere with its MAXIMO, asset management software. IBM will provide consulting, customization and integration services for joint IBM and MRO Software opportunities.