Brian ShannonBrian Shannon is principal business process management strategist for Dolphin Enterprise Solutions Corporation.From the AuthorSourcing & ProcurementPepco Holdings Improves Efficiency with Early Payment DiscountsDolphin Enterprise Solutions CorporationThe Invoice Improvement Project manages cash, cost and risk through process innovationRisk/ComplianceManaging Cost, Cash and Risk through Process InnovationDolphin Enterprise Solutions CorporationIn about a year, Bourns met the CFO’s challenge of processing 60 percent of all invoices touchlesslyPage 1 of 1