As the head of Staples Contract Division over the past decade, Jay Baitler, executive vice president with Staples, has been a strong advocate for supply chain innovation and for Supply Chain’s strategic function within the enterprise. He tirelessly has urged Procurement to take a "lowest total delivered cost" approach to supply management, focusing on both the soft-dollar (or back-end) savings generated by process improvements as well as hard-dollar (or product) savings...
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