Schiphol Cargo Appoints Hendriena Ritsema

New company strategist to head cargo projects and processes


Schiphol, NetherlandsSept. 19, 2012Schiphol Cargo, the cargo management arm of Amsterdam Airport Schiphol, appointed Hendriena Ritsema as Director, Strategic Development. She succeeds Harry Tomesen, who retired after 30 years with the airport.

Ritsema is responsible for process optimization, innovation and the strategic development of cargo processes and areas at and around the airport. Projects for which she assumes responsibility include cargo aspects of the airport’s long term development program, Schiphol SmartGate, and the development of the cargo area at Schiphol Southeast.

“We welcome Hendriena to our team,” said Enno Osinga, Senior Vice President, Schiphol Cargo. “Her considerable experience in managing complex long-term projects will provide us with valuable additional resource to streamline cargo processing at Schiphol, and so maintain our drive to be Europe’s preferred cargo gateway.”

Before joining Schiphol Cargo, Ritsema’s held positions with KLM Revenue Management, Schiphol ICT (responsible for the airport’s various automated systems such as gate management and flight data) and the airport’s Baggage Department, where she set up its Logistics & Innovation Department to monitor, improve and innovate the entire baggage handling process.

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