WNS Enters Into Strategic Partnership with GT Nexus

Joint venture to deliver platform-based BPO services, reduced costs and improved services to shipping and logistics industry


Mumbai, India—May 7, 2012—Global Business Process Outsourcing (BPO) services provider WNS (Holdings) Ltd. entered into a strategic partnership with GT Nexus, a cloud-based supply chain service provider, to deliver platform-based BPO services and solutions to the shipping and logistics industry.

According to the agreement, WNS and GT Nexus will jointly work towards providing shippers, forwarders, 3PLs and carriers with improved quality of service for their end-customers; and reduced costs in areas such as documentation, freight management, contracts, pricing and analytics.

“The shipping and logistics industry has been facing multiple pressures created by unfavorable economic conditions,” said Keshav R. Murugesh, Group Chief Executive Officer, WNS. “There is a strong need within the industry for managed services to help shift inefficient and manual transactions onto a global digital platform. We believe that the integration of GT Nexus’s proven cloud-based technology platform with WNS’ deep domain knowledge and operational process excellence will help companies effectively manage this transition.”

WNS currently offers a broad spectrum of services to the global shipping & logistics industry, including export and import documentation; freight audits; driver logs; trip records; finance & accounting; and analytics. WNS’s clients in this vertical include ocean carriers, 3PL’s, express companies, truckers and shippers.

“One of the big opportunities for BPO providers is to build entire practices and services around existing, mature cloud technology platforms,” said Aaron Sasson, Chief Executive Officer, GT Nexus.  “Through this partnership, WNS is taking advantage of our cloud supply chain platform and offering a much needed new service for the international logistics industry. WNS has made it simple for companies in shipping and logistics to move to a complete digital transaction business process.”

WNS’s ‘BlackBox’ solution will offer 40 to 60 percent reduction in costs incurred in the production of master and house bills of ladings for NVOCCs and freight forwarders, according to Jaison Augustine, Senior Vice President & Segment Head, Shipping & Logistics for WNS.

“It will also help increase the digitization of shipping instructions which offers benefits to both shippers and carriers alike,” Augustine added. “By introducing cutting-edge tools like optical and intelligent character recognition, scanning & imaging and workflow solutions our managed services approach will reduce cycle times and enable error-free documentation at a fraction of the current cost.”

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