Butler Group: Business Intelligence Needs an Overhaul

Outdated tools will find future value for organizations from the extended use of enterprise intelligence services, according to advisory firm


Cost Saving Benefits To Accrue from Consolidation BI Strategy

Butler Group said that at an enterprise level the key capabilities required to deliver end-to-end information management from a single platform infrastructure are data quality and extract, transform and load (ETL) services; data storage and management; metadata management; performance management (forecasting, budgeting and planning); query and analysis; key performance indicator (KPI) management and dashboard creation; and enterprise-level reporting.

Also, the usage and availability of enterprise BI servers from many leading BI vendors is becoming more common, as is the use of Web technology to increase information availability and simultaneously reduce the IT support load by encouraging self-service. The firm said that Web-based BI facilities provide the opportunity to encourage users to take control of their own information needs, which can have a dramatic impact on the efficiency with which information is used within businesses. In addition, the availability of enterprise reporting facilities is seen as a cornerstone component of the enterprise BI model.

Cost saving benefits will essentially come from economies of scale — simplified management, simplified maintenance and from reductions in support and end-user training costs. But this tells only part of the story. The real financial benefits to the organization, according to Butler Group, will come from the better, more consistent and more competitive use that the business can make of integrated operational intelligence — intelligence that can be delivered from a single source, and intelligence that at the same time can provide the capacity to support power users, line-of-business decision makers and all types of information consumer.

Kellett concluded: BI technology is supported by a powerful and mature set of software and solutions vendors, delivers well established and well understood solutions, and has industry-wide devotees across pretty much all business sectors. However, its usage within the wider business sense will only materialize once it breaks away from its position as a provider of technology for the power users, data miners, highly skilled finance and business managers, and the business analyst community.

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