More Than an Afterthought: Moving Aftermarket Services Forward through Intelligent Returns Management

Best practices in returns management can help you overcome the "black hole" of the returns process


Increasing Parts Visibility and Recovery

Best Practices

Flexible User Access

RMA Management

Label Delivery Options

Carrier Management

In-transit Processing

Disposition Management

Returns Visibility

Returns Communications

  • Lower transportation costs.

  • An increase in visibility of inbound parts returns through intelligent barcodes and in-transit scans, lowering inventory levels.

  • Increased parts recovery through proactive notifications (e-mail, text messaging, calls).

  • Operational efficiencies through dispostioning and inbound visibility for receiving and processing.

  • A reduction in contact management required for follow through to return valuable assets.
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